Phone outage impacts several areas, Sawtooth Mountain Clinic

A phone outage that is apparently national is affecting some services for CenturyLink customers here in Cook County.

The Sawtooth Mountain Clinic says its phone lines are down until CenturyLink is able to make repairs. During the outage, patients can access their information online via their “Patient Portal” on the clinic website.

For non-urgent messages, the clinic asks patients to email Teresa Bragg at [email protected]. For urgent messages only, call 218-370-2286.

Cook County Emergency Management Director Valerie Marasco says the Cook County Sheriff’s Office has been advised that landline CenturyLink customers in Cook County, and other parts of the country, may be experiencing a phone outage.

Marasco says, “All exchanges have been tested by 911 dispatchers and to our knowledge, 911 service is not impacted – all test calls have come through.”

The Cook County Sheriff’s Office has been in contact with CenturyLink operations and customer service who have reported that technicians are working to identify and repair the problem. The duration and cause of the outage is unknown at this point.

Updates will be provided when more information from the utility is available.
 
Anyone who needs to contact the Cook County Sheriff’s Office should still call 9-1-1. If 9-1-1 does not work, individuals should try a landline at the home of a neighbor that does not have Century Link service, or a cell phone.

The Cook County Sheriff’s Office can also be reached by calling 218-387-3030.